FAQ

When do you set up and collect?

We set up on Thursdays and collect on Mondays usually and we can set a time that suits you. Occasionally this may vary.

How big is the hot tub?

Silver Cloud – You need a space of 1.8m x 2.4m for the hot tub, mat and steps.

Ottoman – You need a space of 2.4m x 2.4m for the hot tub, mat and steps.

Bergen – You need a space of 2.4m x 2.4m for the hot tub, mat and steps.

Power point

You will need a mains plug point within a 3 meter range from the hot tub. You cannot use an extension lead.

Can you leave the pump running all the time?

The pump must remain on at all times, as this maintains the heat of the water and will mean that the filter is running as well.

How long does it take to fill?

Your hot tub will usually take approximately 1- 2 hours to fill up to the recommended line (depending on your water pressure and hot tub model).

How long does it take to heat up?

We recommend hiring the hot tub 24 hours before intended use for the perfect temperature.

Important information

Please leave your hot tub plugged in and turned on the whole time you have it on hire. Make sure the heat, filter and UVC light are on at all times or it will lose heat.

​You do not need to top up chlorine as we will provide you a floating chemical filter to use.

​You will be given full instructions on how to safely use the hot tub during set up and given an out of hours contact number for any issues.

Damage Deposit

A £100 deposit is taken for every hire and will be refunded on the day of collection if there is no damage. Further information on this is included in the T&C’s.

Areas covered

Bristol | Bristol City Centre | Harbourside | Hotwells | Clifton Village, Cotham | Redland | St Andrews | Southville | Bedminster | Totterdown Stokes Croft | St Pauls | Montpelier | St Werburghs | Easton | Stoke Bishop | Sneyd Park | Westbury-on-Trym | Henleaze | Bradley Stoke Stoke Gifford | Weston-Super-Mare | Portishead | Nailsea | Clevedon. Please contact us if your area is not listed.


Connor, provided an excellent service from set-up to collection. Ideal for a birthday party and a long weekend. Thank you very much
Mark Tester
Mark Tester
2022-03-29
Absolutely recommend get2gether. Communication was excellent throughout and the whole process was quick and easy. Will definitely use them again. Thank you Connor 👍
Lisa Haylock
Lisa Haylock
2022-03-15
Deb Crew
Deb Crew
2022-03-04
Absolutely recommend get2gether hot tub , Connor was very quick to reply to any queries I had , really efficient with the service . Hot tub was a surprise for my mums birthday , she (well we all) loved it, perfect size , super comfortable . Will definately be hiring again . Thankyou so much
sharon lewis
sharon lewis
2021-11-09
Perfect thing for a holiday weekend!!! Very friendly and professional service, would highly recommend!
karan turna
karan turna
2021-11-02
We were delighted with the Hot Tub, ease of use and clear instructions. Connor was super helpful and great to deal with. The Tub was clean and well looked after and we had a great weekend with it. Highly recommend Get2Gether
Mandy Nicholls
Mandy Nicholls
2021-08-24
Amazing hot tub hired for a 13th birthday party. The tub itself was great and really roomy. Connor was lovely and very professional with the set up and collection of the hot tub. We would definitely recommend this company and will use again in the future. 😊😊
Isabella Morris
Isabella Morris
2021-07-19
Very pleased with service, equipment, instructions, payment, the whole experience. Really good customer service. Very good value, highly recommended! ☺️
A Jenn
A Jenn
2021-07-05
Hot tub quality was superb, delivery was rapid and the guy who set it up obviously knew what he was doing. Top notch stuff
Josh Chivers
Josh Chivers
2021-07-04
Excellent service, excellent product! After working at home for more than a year with minimal breaks, this is the weekend I needed to sit back and relax. I have had nothing but a positive experience all the way from the set up to the removal, neither of which get in the way of a full weekend of fun. I would recommend to anyone looking to chill out after a tough week, month or year! I’ll be getting in touch soon to plan my next weekend, hopefully while the warm summer nights are still around. 10/10, nothing less!
J B
J B
2021-06-30